Cuisinart is generally a good quality brand which produces great machines which will make coffee for you reliably, month after month. However as with any machine there is the chance that things may go wrong from time to time and it’s wise to know how to troubleshoot some of the most commonly found faults so that you can have a go at fixing the machine yourself before having to call out an engineer or take the espresso machine to a repair store.
The warranty
Firstly, all Cuisinart espresso machines come with a three year warranty. If your machine is less than three years old, don’t even try to fix it yourself as this could invalidate your warranty. Take it back to the retailer where you bought the machine, or call the helpline number in the manual. Cuisinart have a great reputation for excellent customer service and they will do everything possible to get your machine fixed, or a new one out to you as soon as possible. If your machine is more than three years old, it is worth trying to fix the fault yourself before taking it to a repair shop or retailer.
Common Faults
One of the most common faults with the Cuisinart espresso machines is problems with the grinder portion of the machine. The grinder portion will eventually wear out and will begin to fuse to the basket when it is spun, causing it to stick. As this problem is one of the most common with these models, an email to Cuisinart customer services may result if a new grinder part to use in your machine. Another method is to use a small amount of food grade oil to lubricate the workings of the grinder to try to nip any issues with the grinder sticking in the bud before it gets to be a problem. Ensuring the machine is regularly cleaned and maintained will also help stop problems before they start.
The other common problem with the Cuisinart espresso machine is the chute becoming clogged or blocked. This can be remedied by switching the machine off and carefully removing all of the parts and cleaning them thoroughly. Run the machine through with water only to ensure it is working properly before brewing more coffee. If this becomes a recurring problem it may be wise to try a different type of bean or grind them a little more finely to lessen the likelihood of the internal workings of the machine becoming clogged up.
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